America First Moving

I am not surprised to see other negative reviews on this company and I'm not going to stop until they're held accountable. There are too many accounts online accusing them of wrongdoing. I originally paid them. They sent out a scam company to collect my things. The scam company -Barahones Moving had all kind of strikes and flags against them. Visa did not allow the payment to go through. There was also a third company - Firstline Moving. To make a long story short. I was told they'd accept a credit card. The companies they hired to move my things were not capable of accepting credit cards. I should have been told this upfront.

They presented faulty balled up paperwork(see PDF) collected my things from my home and left! I then received frantic calls from Visa about fraudulent charges on my card. It was the company America's First Moving hired to move my things. The Actual company -America's First basically was done once the paperwork was filled out but I decided since they'd lied to me and had my things stolen, I stopped payment on them. Actually Visa did. I had new cards issued. They'll come on here and say I committed "fraud" or whatever. That's a lie. They hire fraudulent companies to move people. What'd I look like sending payment to a company that has been deemed a scammer. You can look upUGCcontent on Google, Tik Tok and basically any other platform. This is NOT a reliable company. Igf you want your job contracted out to scammers, go right ahead but be warned. It's not a reliable business.

Move size: 3 Bedroom Home Service cost: $2437

They ruined my move from California to Texas. Original quote est. 1700 final invoice 2700 est all additional fees I was not informed about.

All damages faced:

1.) lost my screws to the bed they broke down so they could not reassemble it completely.

2.) lost two rugs 10x16 and 6x9

3.) broke my full length mirror. I paid additional fees for mirror boxes yet the boxes were square that they put into a makeshift card board front and tied two mirrors together. Obviously one broke!

4.) broke my ottoman- the heal

5.) cracked my end table granite top and tried to hot glue it back together.

When the movers came to my home, I felt I was being scammed. Their priority was to inform me of all the additional costs, then with delinquency, dismissive and a careless attitude miss packed all my large furniture items. I have faced an est. of 600.00 damages. The company does not cover damages, so it looks like I will not get any retribution.

Please save yourself the heartache! Do not use them!

Move size: 1 Bedroom Home Service cost: $2800

This company contracts out to your pick and delivery people, so your actual movers are not with who you hired. On delivery day, they decided that the truck was "too large to come to my community." They charged me an addituon $580 .

When I got upset and expressed my objections, two so-called supervisors responded with rude condecending remarks, refused to escalate my call, and provided the worst customer experience that I've ever had, in my 57 yrs of life. I believe my move was underbidded and they decided to get me on the delivery side. Quoted $3300, paid $4000.00

Move size: 2 Bedroom Home Service cost: $4000

TOTAL SCAM!!!! This company is a joke. They are brokers, so they contract out. Everything they tell you means nothing. Whatever contract you sign with them means nothing. The only thing that matters is the contract you sign with an actual moving company ( that you don't choose) and you don't sign their contract until all your things are loaded. Moved from AZ to SC, America First told us our things would be here 5 days after pick up. The actual moving company told us at pick up it would be 22 business days. At that piont, we had no other options. Also, they call two days prior for an accurate item and box count to sure up your estimate. When the moving company arrived our estimate doubled. Again we were moving and had no options. Total bate and switch.

Move size: 2 Bedroom Home Service cost: $10500

1) I was charged $743.74 more for alleged “extra space needed for 150cft” that wasn’t needed. I used to run dispatch for my truck driver friend on the weekends while in school. My stuff could easily fit in 300cft. I was charged for close to 800 cft. But my stuff was actually shoved into 300cft and I have pictures and video to show it

2) my furniture arrived completely beat up and destroyed

3) my furniture was indeed delivered by a company that wasn’t Jackson Movers, making the claim you’re NOT brokers a complete lie

4) was yelled at by billing person for trying to pay by calling/ emailing and texting

5) missed the 21-day mark and if I hadn’t been diligent about following up, wouldn’t have ever been on the schedule

6) rude movers who did not like me asking questions and huff and puff when I tell them where things go

7) completely destroyed my plants trying to park the truck and almost totaled my car

8) Demanded payment before even parking the truck

These are my true observations and I’ll be leaving honest reviews in all platforms with my pictures. I would not choose your company even for junk removal. Not to mention I was told I’d have a weekend delivery with a 48-hour heads up and I was given less than 24hours notice from an unknown caller who said my delivery would be 3 to 5 the next day. They showed up at 5:12 and started ordering me to pay and lock my 2 small and friendly dogs in a restroom. Delivery people completely destroyed and textured my newly installed flooring and scratched and stained my newly painted walls. One was on his phone the whole time while the other snapped “no” for every answer.

Move size: 2 Bedroom Home Service cost: $3800

On July 11th I spoke with a man named chris baker who I have to come realize sweet talked and manipulated me into hiring this company for my sons move from New Jersey to Florida for college. I did not realize that I was using a broker at the time. He moves you through the contract quickly in an effort to not see all the fine print. I was told that August 5th was the pick up date to ensure a delivery for the 13th through 15th. They did not give me a choice with the pick up date. I called and emailed them many times between the 5th and 13th to confirm the date of delivery but no one answered me until yesterday. I have called them twice today and the second time I was told that they don’t have the load ticket for my belongings. They keep telling me they are working on it. Meanwhile my son has all his furniture, all his clothes and everything he needs to start the semester on Monday in the moving truck. I am so disappointed in this company. I have read some reviews that are stating they have experienced the same situation. When I call they belittle me and do not care of our situation. They just keep quoting the contract and say nothing about the facts that were told to us regarding delivery. Additionally the charged me additional money for booking with them. A cost that was never told to me until they took all my belongings. Save yourself ALOT of stress,money and aggravation…..don’t book with these people.

Move size: Studio Service cost: $2400